top of page

FAQs

Insurance gets confusing - how we can help?

POLICY CHANGES & SELECTION

What types of insurance do you offer?

At the Archer Group, we offer Home & Auto, Inland Marine, Boat, ATV/Motorcycle, Life & Health, (Marketplace, Group, and Medicare services), Event coverage & more!

Who can I contact for more personalized assistance?

You can contact us at (812) 464-3633 or info@myarcherins.com to be connected with your agent or one of our Licensed Account Managers. Our business hours are 8 am - 4:30 pm, Monday - Friday.

How do I choose the right insurance policy for my needs?

Some important things to consider when searching for the right policy are deductible amounts and coverage limits. Reach out to an agent today for help with creating the policy that is right for you!

Can I customize my insurance coverage?

Yes! Reach out to one of our agents for help with customizing your policy or creating a customized quote. We want the coverage to suit your needs, but we will never sacrifice necessary coverage to save you a dime.

How can I update or change my policy? What should I do if my circumstances change?

Reach out to your agent at (812) 464-3633, fill out a form, or send an email to info@myarcherins.com if you want to discuss changes to your policy.

Let us know if you experience any big life changes, such as getting married, a child getting their license, moving, or buying a new vehicle or property. It is crucial we have updated information to ensure you are covered properly.

How do I know if I am adequately insured?

When in doubt, give us a shout! Reach out to your agent or one of our Licensed Account Managers for help on evaluating your coverages.

PAYMENTS & PREMIUMS

Are there any discounts available for bundling multiple insurance policies?

Most carriers offer discounts when purchasing multiple policies, so be sure to communicate with your agent clearly any assets you need to protect to see which bundle discounts you could be eligible for!

How are insurance premiums calculated?

Car, home, and life insurance premiums are calculated based on specific risk factors. For car insurance, factors include the driver's age, driving history, and the vehicle's make and model. Home insurance considers the property's location, construction, and security features. Life insurance premiums are influenced by the insured's age, health, and coverage amount. Insurers use actuarial data and statistical models to assess risks and determine the appropriate premiums, ensuring a balance between coverage and financial sustainability across these diverse insurance types.

What happens if I miss a premium payment?

Each of our carrier’s guidelines on late or missed premium payments vary, so please reach out to your agent as soon as possible so they can advise you on how to proceed.

How do I renew my insurance policy?

Most home & auto policies automatically renew. Some carriers require premium payment upon the date of renewal, so reach out to your agent if you are unsure about the renewal process for your carrier.

CLAIMS & RECORDS

What is the process for filing a claim?

Contact your agent or refer to your carrier's claim phone number to file a claim. Expect a waiting period of 24-72 hours for initial contact from the claims representative. Keep receipts for anything you spend in relation to the loss for possible reimbursement.

policy changes
smooth dark navy blue gradient with sky blue.jpg
Auto • Home • Life • Health • Commercial I NSURANCE
bottom of page